Your modern business phone system with AI Companion

Bring together your phone, chat, meetings, and more into a single, easy-to-use app.
Zoom Phone plans starting at
$10 /month/user
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Why businesses love Zoom

  • Feel confident in your phone

    Feel confident in your phone

    Enable seamless and reliable communications with a cloud phone system built with security from the start.

  • Simplify management

    Simplify management

    Onboard quickly, manage users and permissions, and monitor service performance with Zoom Phone’s intuitive, centralized admin portal.

  • Optimize the way you work

    Optimize the way you work

    Reduce friction to workflows with Zoom Meetings for video conferencing, Team Chat for messaging and file sharing, and much more. All your essential tools are now in one place, making it easier than ever to stay connected and productive.

  • Empower your modern workforce

    Equip your employees to do their best work

    Equip your employees to do their best work – whether it’s at the office or remote, on their computer or mobile device, they’re connected.

  • Included in your license at no extra cost

    Elevate your customer experience

    Give your customers the experience they deserve and your employees the tools they need to make it happen: insights, areas of improvement, and more.

7 million

Zoom Reaches over 7 Million Zoom Phone Seats

Support for 99.999% SLA

An extra level of confidence in your phone with enterprise-grade uptime

Gartner

5-years running as a Leader in the Magic Quadrant™ for UCaaS, Worldwide

Supercharge business calling with AI Companion

At no additional cost.

  • Say goodbye to note-taking

    Say goodbye to note-taking

    Focus on calls instead of taking notes with post-call summaries and next steps.

  • Prioritize your day

    Prioritize your day

    Identify follow-up tasks without having to listen to every voicemail.

  • Stay on top of your to-do list

    Stay on top of your to-do list

    AI Companion will surface tasks from voicemails with voicemail task extraction.

  • Quickly catch up with summaries available with PowerPack

    Quickly catch up with summaries available with PowerPack

    Find information and catch up on team SMS threads in seconds with Team SMS summary, available in PowerPack add-on.

  • Automatically update your voicemails(coming soon)

    Automatically update your voicemails (coming soon)

    Update your voicemail based on your calendar, so callers know when you’re available — no more generic greetings or manual updates.

  • Quickly catch up

    Quickly catch up

    Find information and catch up on team SMS threads in seconds with Team SMS summary, available in PowerPack add-on.

An easy-to-use phone system designed to connect employees and delight customers

Graph analytics for meetings and email
  • Work within Microsoft Teams

    Zoom Phone is integrated with Microsoft Teams so you can place, receive, and manage calls with Zoom Phone Assistant. Learn more

  • Connect to third-party apps

    Integrate Zoom in your workflow when you connect apps to Zoom or embed Zoom into third-party apps you use every day. Learn more

  • Free yourself from legacy phone systems

    Choose devices from leading hardware manufacturers or connect existing devices with our desktop and mobile apps. Learn more

  • Hybrid solutions

    Leverage your existing Avaya telephony investments to bring best-in-class, AI-first collaboration to your organization. Learn more

  • Boost productivity with all the communication and collaboration tools you need

    No more app switching - see co-worker availability, send chat messages, hop on to meetings, and more – all from a single app.

  • Elevate your customer experience

    Seamlessly transfer calls between frontline workers and your contact center to maintain a full view of your customer journey. Learn more

  • Improve call queues

    Level up your customer experience with Zoom Phone Power Pack and analytics with real-time insights Learn more

Man looking into

Zoom Phone is more than just a dial tone

Push to Talk
Connect frontline teams fast with a simple tap — no dialing required!
Elevate call to a Zoom Meeting
Quickly jump from a phone call to a Zoom meeting
Call recording
Easily archive and retrieve phone conversations with on-demand and full-time call recording, transcriptions, and playback.
SMS & MMS
Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.
Shared line appearance and delegation
Administrators and other authorized users can handle calls on behalf of others.
Guide, listen, or join calls
Supervisors can connect with calls to help employees and create a supportive work environment.
Learn More

Built with security first

PSTN calling in over 49 countries

with options for Bring Your Own Carrier (BYOC)

Secure communications

Encryption, attestations, and certifications for secure calling across supported devices.

Global phone coverage

Built with resiliency in mind, our multi-tenant, cloud-first architecture and globally dispersed data centers deliver uptime you can count on.

Communicate, collaborate, and work from wherever

Resource Category

Get started today!

See pricing
7 million

7,000,000

Zoom Reaches 7 Million Zoom Phone Seats
Support for 99.999% SLA

Support for 99.999% SLA

Have an extra-level of confidence in your phone with enterprise-grade uptime.

Learn more
Gartner

Gartner

Gartner®, a company that delivers actionable, objective insight to executives and their teams has named Zoom a Leader in the 2023 Magic Quadrant™ for UCaaS, Worldwide.

Learn More

Keep your business connected in new ways with Zoom Phone

  • Feel confident in your phone
    Feel confident in your phone

    Enable seamless reliable communications, with an easy-to-use, AI-powered, phone system built with security from the start.

  • Simplify management
    Simplify management

    Get onboarded faster, easily manage users and permissions, and monitor service performance with our centralized admin portal.

  • Optimize the way you work
    Optimize the way you work

    Reduce friction across workflows with a unified platform for phone, chat, meetings and more – powered by AI across desktop and mobile devices.

Zoom Phone Overview
Modernize and supercharge your business phone communications

Modernize and supercharge your business phone communications with AI at no additional cost

  • Post call summary & next steps

    Request a post-call summary from Zoom’s AI Companion so you can focus on the conversation and do your best work, instead of taking notes.

  • Voicemail task extraction

    Extract tasks from voicemails so you can easily and efficiently get caught up and understand next steps without going through every voicemail.

  • Voicemail prioritization

    Prioritize urgent voicemails to help you organize your day, your work, and your valuable time.

  • Team SMS summary thread

    Provides a concise overview of Team SMS threads in PowerPack so you can quickly catch up after time away from your phone.

A Trusted and Scalable Cloud-Based Phone System

Gobal shield

Global Phone Coverage

Zoom Phone was built for the cloud on a single communications network, designed with resiliency in mind.

Learn more about the Zoom Phone Global Network
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Secure Communications

Zoom Phone supports secure voice calls across all supported devices.

 

Whether you are using our desktop or mobile cloud phone software, have confidence with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.

Learn more about Zoom security
Green Check mark

Trusted Architecture

Zoom Phone aligns with major standards and certifications, regardless of whether you are calling, provisioning, or managing your environment.

Learn more about Zoom’s certifications
voip

Provider Exchange Cloud BYOC (Bring Your Own Carrier)

Provider Exchange enabled through enhanced cloud peering provides discoverability and a simple self-service experience when selecting your preferred provider.

Learn more about Zoom Phone Provider Exchange
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On-premises BYOC

Want to keep your existing phone carrier for PSTN access to connect to Zoom Phone? Zoom Phone provides flexible options to keep your PSTN connectivity with your current provider. Cloud peering and premises peering offer options to tailor your enterprise cloud phone to your environment.

Learn more about the benefits of BYOC

Built for integrated workflows

  • Boost collaboration with advanced team chat capabilities – send 1:1 or group messages, share files, search conversations for relevant information, and more.

  • Reduce friction across workflows with tight integrations with your third-party apps like Microsoft, Google, Salesforce, and more.

  • Improve call management with call queues, team SMS, and analytics with PowerPack.

  • Elevate your customer experience with Zoom Contact Center omni-channel customer interactions and Zoom Revenue Accelerator conversation intelligence.

Get Started Today
Connected devices
Testimonial Icon

“Zoom Phone has been incredibly valuable when it comes to keeping our teams connected. The one-click option to elevate calls to meetings allowed our users ease, and reduced time spent, alleviating the need to juggle multiple platforms. Zoom’s pricing plans made it easy to roll out a single solution across our offices around the world.”

Susan Delaney Director, Global Network Services
Ebay
Testimonial Icon

“At ServiceNow, we rely on Zoom daily to keep our global teams, customers, and prospects connected. Zoom Phone enhances our stack of communication and collaboration, covering voice, video, and chat all in one. It makes it possible to transition from voice to video calls seamlessly and achieve an approach to communication that best suits our collaborative and innovative culture.”

Tomer Mekhty Vice President of Global IT Operations
Service now

Zoom Phone Resources

incoming phone call

Zoom Phone Features

A summary of high-level Zoom Phone features.

Learn More
global coverage

Zoom Phone Global Coverage

View the Zoom Phone global PSTN coverage map.

Learn More
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Zoom Phone Recommended Hardware

An overview of hardware for Zoom Phone.

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Contact sales to get started with Zoom’s VoIP phone system today!

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