The latest from the Zoom blog

Discover how an auto attendant can help you streamline your call center operations. Route incoming calls, provide tailored greetings, and offer self-service menus for better service.

AI Companion is a fixture in Zoom Meetings thanks to its high-quality meeting summaries, but it can do a lot more to help you stay on top of your day and get even more done.

Discover five of the best screen recorder software, detailing features and capabilities so you can find the best option for your needs.

Learn how customer effort score tracks how easy it is for customers to interact with your business. Discover tips to improve CES and customer satisfaction.

Explore our list of the best VoIP providers based on their features, pricing packages, integration functionalities, and what sets them apart in the VoIP market.

Zoom Tasks is our AI-first task management solution built right into Zoom Workplace, with AI Companion helping you identify, manage, and complete your to-do list faster.

Explore how AI in customer service transforms customer experience and builds lasting brand loyalty. Download Frost & Sullivan's vBook today.

Boost performance with these call center best practices. Learn how to improve efficiency, enhance customer satisfaction, and drive business growth.