view: The evolving landscape of virtual and hybrid events Webinars & Events 8 min read The evolving landscape of virtual and hybrid events Virtual and hybrid events have grown from simple webinars to immersive experiences. Learn how Zoom's virtual event platform has evolved. Read More
view: DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Government 3 min read DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications. Read More
view: Call center management: A guide to setting goals Contact Center 16 min read Call center management: A guide to setting goals Learn best practices for call center management to improve efficiency, enhance customer satisfaction, reduce costs, and create a seamless service experience. Read More
view: How to fax over the internet: Online fax makes it easy Phone System 5 min read How to fax over the internet: Online fax makes it easy Secure online fax services allow you to send and receive faxes online. Learn how to fax over the internet from any device. Read More
view: Leveraging agentic AI to power the next evolution of Zoom AI Companion Leveraging agentic AI to power the next evolution of Zoom Learn more about how we’re bringing our agentic AI vision to life and discover how Zoom can help you radically transform your workday for the better. Read More
view: Safeguard the payment experience with PCI Pal App Marketplace Safeguard the payment experience with PCI Pal Each month, we highlight an app from the Zoom App Marketplace to help you discover new and helpful ways to make your Zoom experience even better. Read More
view: How an AI note-taker helps you save time and stay focused AI Companion 8 min read How an AI note-taker helps you save time and stay focused Learn the benefits of using AI to transcribe meetings and summarize information, so you can automate note-taking with AI Companion. Read More
view: The smart business move: 8 reasons why companies are moving to an integrated UC + CC platform Insights & Trends 7 min read The smart business move: 8 reasons why companies are moving to an integrated UC + CC platform Explore how integrating Unified Communications (UC) with Contact Centers (CC) can revolutionize customer experiences. Discover insights from Metrigy on why adopting a cloud-based UC + CC approach is essential in 2025. Read More
view: What’s new: the latest Zoom innovations you don’t want to miss Zoom Workplace 8 min read What’s new: the latest Zoom innovations you don’t want to miss January and February were full of several new innovations and feature releases. From the launch of Workflow Automation and improvements in the Team Chat sidebar to our new Mitel partnership and Zoom Clips avatar templates, check out the blog to see what's new. Read More