The latest from the Zoom blog

Learn the benefits of using AI to transcribe meetings and summarize information, so you can automate note-taking with AI Companion.

Explore how integrating Unified Communications (UC) with Contact Centers (CC) can revolutionize customer experiences. Discover insights from Metrigy on why adopting a cloud-based UC + CC approach is essential in 2025.

January and February were full of several new innovations and feature releases. From the launch of Workflow Automation and improvements in the Team Chat sidebar to our new Mitel partnership and Zoom Clips avatar templates, check out the blog to see what's new. 

There’s no need to feel intimidated by generative AI. Here are some easy tips and tricks to create prompts that deliver.

International Women's Day 2025 calls for 'Accelerate Action.' Uncover powerful insights from women CX leaders championing a future of equality and empowerment.

Virtual call centers allow agents to work from anywhere with an internet connection. Learn how they can transform customer support and drive business growth.

Check out the second post of our How-to of CX AI series to master AI adoption and upskilling your contact center agents for next-level customer experience.

Zoom for Healthcare enables healthcare organizations to deliver seamless experiences across the patient journey and enhance collaboration among providers.

Our comprehensive guide for 2025 covers 11 exceptional scheduling apps for your various workflows and needs.